In today’s digital era, data analytics is the backbone of marketing success. Businesses no longer rely on guesswork; instead, they leverage data-driven insights to understand customer behavior, optimize campaigns, and…
Social Listening
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Business GrowthCommunicationDigital MarketingDigital TransformationMarketingSocial ListeningSocial Media
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CommunicationDigital MarketingDigital TransformationLeadershipSocial ListeningSocial Media
The Changing Role of Pastors and Church Leaders: From Small Community Churches to Mega Churches
by Naasei Boadiby Naasei BoadiLast week, I was invited to facilitate a leadership training session for the pastors, shepherds and leaders of a mega church in Accra. It was a great opportunity to reflect…
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CommunicationDigital MarketingMarketingSocial ListeningSocial Media
How Social Listening Can Improve Customer Relationships: Lessons from Ghana and Beyond
by Naasei Boadiby Naasei BoadiIn the early 2000s, monitoring brand mentions and compiling press cuttings was a manual and time-consuming task. As a marketer and communication professional, I had to rely on newspaper clippings,…
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Business GrowthCommunicationDigital MarketingDigital TransformationMarketingSocial ListeningSocial Media
The Pain of Growth and Change in Business
by Naasei Boadiby Naasei BoadiGrowth and change are two constants in the world of business. While they are necessary for progress, they often come with challenges that can be painful. However, businesses that recognize…
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Business GrowthCommunicationDigital MarketingDigital TransformationMarketingSocial ListeningSocial Media
Increased Digital Penetration Is Impacting Business and Communication in Ghana
by Naasei Boadiby Naasei BoadiGhana is experiencing rapid digital transformation, fueled by increasing internet penetration, widespread smartphone adoption, and the growth of mobile money. According to DataReportal, as of 2025, over 24 million Ghanaians—almost…
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Business GrowthCommunicationDigital MarketingDigital TransformationLeadershipMarketingSocial ListeningSocial Media
Reflect, Review and Reset Ghana: The Role of the Growth Quadrant
by Naasei Boadiby Naasei BoadiToday, Ghana celebrates 68 years of independence—a significant milestone that calls for both reflection and forward-thinking action. While our nation has made strides in various sectors, we must acknowledge that…
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Business GrowthCommunicationDigital MarketingDigital TransformationMarketingSocial ListeningSocial Media
The Role of Automation in Digital Marketing Campaigns
by Naasei Boadiby Naasei BoadiI started my marketing career in 2000. Back then, automation was a little-known concept, and most marketing activities were manually executed. Today, the landscape has changed dramatically. Automation plays a…
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Business GrowthCommunicationDigital MarketingDigital TransformationMarketingSocial ListeningSocial Media
How to Build a Customer-Centric Marketing Strategy
by Naasei Boadiby Naasei BoadiIntroduction How well do you know your customers? Do you know their pain points? Are your products and services the solutions to their needs? In today’s competitive business landscape, brands…
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Business GrowthCommunicationDigital MarketingDigital TransformationMarketingSocial ListeningSocial Media
The Role of Community Engagement in Marketing for SMEs
by Naasei Boadiby Naasei BoadiSince 2017, I have been working with small and medium-sized enterprises (SMEs) to develop innovative marketing strategies to grow their businesses. Most SMEs often face the daunting task of standing…
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Business GrowthCommunicationDigital MarketingDigital TransformationMarketingSocial ListeningSocial Media
How to Promote Your Small Business During Seasonal Events in Ghana
by Naasei Boadiby Naasei BoadiSeasonal events in Ghana—such as Christmas, Easter, Eid, Independence Day, and even back-to-school seasons—create unique opportunities for small businesses to attract more customers and boost sales. With the right strategy,…